Dutch Bros Employee Handbook
Sarah Hansen. HR Director at Dutch Bros. Creating an Employee Handbook. Employee Experience. Viewers: 1277. View all online. Inside the Disruptive, Rule-Breaking Marketing of Dutch Bros. By Matt Farrell on October 25, 2014 • ( 131) I say that I am not a “chain guy.” When deciding on a restaurant I will try to choose a local restaurant over Chili’s or Applebee’s. Admittedly, I do slip and find myself in a Jimmy John’s or even the occasional Cracker Barrel. Study 57 Drink Recipes flashcards from Brandon B. On StudyBlue. Study 57 Drink Recipes flashcards from Brandon B. Infused Dutch Bros.
A typical day at Dutch, would be making drinks and interacting with customers and coworkers. The speed is fast pace, because we want to make sure all customers don't have a long wait to get their coffee. I learned a lot about patience and communication skills, since I created thoughtful conversations with all the customers who come through. Wake up sid full movie 1080p free download. The management was very organized and they're very caring and loving.
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Everyone was always having fun, singing songs, dancing, and having a great time while still making excellent drinks. The hardest part about the job is just the speed and making sure you're staying on top of everything and paying attention to the orders that come in.
The most enjoyable part of the job is interacting with everyone and meeting new people. Working for Dutch Bros. Was amazing, walking into work knowing it would be a good day and being greeted by coworkers and customers in such a genuine was great. This job gave me the chance to make such a big difference in peoples' lives without even realizing it at times.
Even though the busy rushes made it stressful at times, even the hardest part was still great because I only got better at multitasking and time management. Being able to see the same people every day made me love getting to know people more and more, my favorite thing was meeting new people and coworkers that became friends. I went into Dutch Bros as a rather shy and timid person. Upon serving thousands of customers in my time there I have grown to be able to be very outgoing and really good at speaking with people. As a customer of Dutch Bros, I would sometimes get bothered by how high energy everyone seemed to be towards customers. When I worked there I learned to read each situation individually and not try to force conversation on someone who just wants their coffee. That was a minority of customers as most loved chatting it up and I learned to love it too.
There are still many former customers I see around that still hello and tell me they miss me at Newberg. The hardest part of the job was being understaffed during peak hours, however, those were also some of the most fun of times. I enjoy working as fast and efficiently as possible. If a process doesn't make sense to me, I ask why we have the current process to understand their point of view and then offer solutions I have come up with that could potentially increase efficiency. The best part of the job was the coworkers and the customers. I really enjoyed getting to know the names and faces of all of the customers.